Word Documents crash in the middle of the session, Powerpoints the same, games are notorious for crashing. All of them have a basic feature which protects our hard work from disappearing, tentatively called SAVE. Just like the three examples above, you can essentially SAVE your system in the case that it were to crash or be infected by a especially bad virus.

This is called Backing up your PC. By Backing up your computer you are saving the system at a specific point in time, so that in the case technical support is not able to clear up the problem and to fix the PC you need to reboot it, the backup returns it to its previous state. There are many ways you can back up a system. Most PCs come with backup software built in to the default settings, however some people back their systems into another hard drive or computer. Smiley Face PC always suggests that you back up your system.

We will work with you to make sure you have the proper tools to do so and make the necessary changes to the backup copy as you plug additional programs onto your system. Again Backing up your PC is one of the best steps you can take to recovering a computer knocked out by malware.